Welcome to DecouVERTe couture!

 

Here is the not so fun, but very important part ;)

​

• All bookings must be paid for in advance. You can pay either by sending a cheque to our address, or you can come along to our premises and pay by cheque, card or cash.

​

• We will ask for your telephone number or email address incase we need to get in touch with you prior to your workshop/group session.

​​

• Due to very limited places on our courses, cancellations must be made at least 10 days in advance to give us time to find your replacement. This also stands for parties and group sessions.

​

• If you find yourself unable to attend your class and you inform us more than 10 days in advance, we can offer a refund minus 25% of your course for administration fees. Alternatively, you can keep the payment as a credit to book against any other Sew Pretty class/course or you can transfer to a future workshop free of charge. If you inform us less than 7 days before the start of the course, we will be unable to refund but will do our best to move you to another class. In any case, contact us as soon as possible to find the best solution.

​

• If you cannot attend, you can send a friend to take your place, let us know and give us their name, phone number and email address before the workshop.

​

• Non-attendance of classes due to illness or for personal or professional reasons does not provide the right to refunds, extra tuition or a transfer. However, in such an event we will consider all the circumstances and take such action that we consider to be fair and reasonable.

​

• If you are running late for your lesson, you must inform us by phone before your lesson is due to begin. If you are more than 30 min late for your lesson, we reserve the right to cancel your attendance. As with the nature of a group classes, late arrivals will impact the progress of the rest in the class, so please aim to be on time.

​

• In the unlikely event when a class/workshop must be cancelled or postponed due to unavoidable circumstances or if a class is undersubscribed, we will give you a minimum of 24 hours’ notice. You will be offered an alternative date or credit for the same amount of money or refunds your payment. We will not be liable for any other costs, wasted travel or expenses that you may incur.

​

• If a class is postponed for reasons which we are responsible, including tutor illness or shop closure due to other reasons out of our control, we will make every reasonable effort to reschedule the class or to add the missed hours onto the remaining course.

​

• We require a minimum of 4 students to be booked for any class in order to proceed with this class/workshop. We may choose to run a class with less than 4 bookings, but we reserve the right to reschedule undersubscribed classes.

​

• Articles made in our workshops are for personal use only and not for commercial purposes.

​

      Looking forward to sewing with you! Anna et Deedee xx